FAQs
New to the industry or honing your craft, we'd love to help. Below are some questions we have been asked in the past. Please feel free to reach out with any questions you may have.
How many students per class?
Classes are limited to a maximum of 12 students. Groups of 4 (or more) can request that a class be capped so only members of their party are attending the course. This is free of charge.
When is payment due?
To reserve a spot, a $100 deposit is required at the time of booking. The remaining balance must be paid 6 weeks prior to the start of the course. If available, course registration within 6 weeks of the course will be accepted at full cost.
If I pay my deposit and can no longer take the course, do I get a refund?
In the event you cannot attend the course, 2 months’ notice is required to receive a full refund. Deposits will not be returned after this time. In cases of emergency please contact us. These will be handled on a case by case basis.
What should I wear?
Please wear loose fit, comfortable clothing. Apart from Thai Massage, the techniques learned in our courses can be provided regardless of the attire worn. Despite this, loose fit clothing is always best for the learning environment.
Is there parking available?
There is free parking at both our Severn and Toronto locations.
Is Chi Nei Tsang and Thai Massage in our Scope of Practise?
Yes, all courses we offer fall under our scope of practise. Please visit our Scope of Practice section for more details.
What forms of payment do you accept?
E-transfer is the preferred method of payment. Cash payments can be arranged if necessary. We do not currently accept credit card or debit. Please forward all payments to andredecairos@gmail.com
Do I need to bring anything?
In rare circumstances, you may be required to bring a portable massage table. If you do not have one, arrangements will be made free of cost. Please inquire based on the course.
Should I bring food, beverages?
Severn location – It is best to bring food as there are limited options in the area. That said, there is a bar and restaurant within driving distance.
Toronto location – There are a number of restaurants and shops in the area. You are welcome to bring food or visit a local restaurant. There are many options in the area.